Hard-Hitting,
No-Nonsense Documentation
Technical documentation does its job if it tells the readers those
things they need to learn to use the product effectively. Can things really
be this straightforward? They can indeed. Once the writer understands both
the product and its users, he can identify the gaps in their knowledge.
The manual fills these gaps.
In high-tech technical writing, the trick lies in mastering three things that are often worlds apart:
The best route to a successful manual is to find a writer who can cover all three bases. This requires someone with an engineering background who is keen on learning new technologies and loves to write. This is exactly what we provide.Understanding how to use the product (which often requires an engineering background). Understanding the readers: what they know, what they don't know, what they're comfortable with, and what they aren't. Knowing how to write in a way that is clear, organized, and accessible.
This gives you the results you're looking for with a minimum of management and risk, and also with a minimal load on your own engineering staff.
Some of our recent projects include chip and board-level documentation for a line of 8-bit microcontrollers, data sheets for a family of switching power supply controllers, and chip and board-level documentation for a family of LCD monitor controllers with analog inputs.We have also documented: